Trainees learn from realistic patient interactions, learning how to establish rapport, ask the right questions, and adapt their communication style to different patient needs. Virtual patients respond dynamically, simulating real-life challenges such as language barriers, anxiety, or reluctance to share information. The program also focuses on delivering sensitive news with empathy and clarity, helping users navigate difficult conversations about diagnoses, prognoses, and end-of-life care while receiving real-time feedback on their tone, body language, and choice of words.

Effective teamwork is crucial in healthcare, and the VR experience places users in multi-disciplinary team meetings where they must communicate clearly with doctors, nurses, and allied health professionals. These interactions teach conflict resolution, active listening, and structured handovers using best-practice frameworks. Additionally, trainees learn to manage difficult conversations with patients’ families, addressing concerns, de-escalating conflicts, and setting realistic expectations about treatments and outcomes.